Cyber link disclaimer:

This Website contains a link to a third party website for online payment of utility services. Mill Creek Water Reclamation District is not responsible for, nor does it control, the content, products, or services provided by this linked website and makes no warranties, either express or implied, concerning the content of such website, including the accuracy, completeness, reliability or suitability thereof for any particular purpose.  

Lawn Sprinkling Ordinance:

Please remember to observe the districts Odd/Even watering ordinance and water only between the hours of 6:00-9:00 AM and PM.  Homes with addresses ending in an odd number are permitted to irrigate on odd days.  Homes with addresses ending in an even number are permitted to irrigate on even days. 

To Start or Cancel Service:

To start new service or to cancel your existing service please contact Sheaffer & Roland, Inc. at 630-208-9898.  Due to the restrictions imposed by the Coronavirus the ability to the start and stop service via phone will be limited.  Office hours have been reduced dramatically.  For faster service please email your request to Sheaffer & Roland, Inc. at the email below:

Cross Connection Control Ordinance:

Pursuant to Illinois Plumbing Code and Mill Creek Water Reclamation District Ordinance all homeowners with in-ground irrigation systems or an automatic pool fill connection must have an approved backflow prevention device installed to protect the public water supply.  Furthermore these backflow prevention devices are required to be tested annually by a certified technician.  The District retains the services of Backflow Solutions, Inc. (BSI) to maintain the records of such testing.  The Districts Cross Connection Control Ordinance can be found in the Ordinances & Resolutions section.  If you have a backflow prevention device you are required to provide the annual testing results to the District via BSI.  Please contact the District Engineer with any questions.

Payment Address Change:

Mill Creek WRD
P.O. Box 4290
Carol Stream, IL 60197-4290

Discolored Water:

June 25, 2020 - UPDATE:
The iron level in the water at the treatment plant is at normal & consistent levels.  The discolored water is moving out of  the system as a result of usage and spot flushing this week.  The spot flushing is being done with the hydrants partially opened in several locations.  This method takes longer to flush the same amount of water but is less disruptive to the residents upstream of the flush.  A full flow flush creates higher velocities in the pipes and can cause water quality issues in area that have already been flushed clear.  On June 22 we flushed the South side of Mill Creek.  On June 23 & 24 the North side of Mill Creek was flushed.  We continue to spot flush and check the water quality throughout the neighborhood and respond to any calls from residents still experiencing discolored water.  We are performing additional spot flushing at those locations if necessary.   We recommend if you have a water softener in your home that you confirm it has salt and that you run a manual regeneration on it.  The softener along with the hot water heater can still have discolored water in them after the mains are running clear. 

INformation and Public Records Requests:

For information and public records requests please use the Information page.

Mill Creek Water Reclamation District

2019 Consumer Confidence Report:

The MCWRD recently sent to all customers a copy of the Consumer Confidence Report (CCR) for the calendar year 2019 in the June billing.  A copy can be found here:

2019 CCR

2020 Budget:

Below please find the proposed budget for 2020 along with the Public Notice for the 2020 Budget and Appropriation Public Hearing scheduled for November 20, 2019 at 7:00pm.

2020 Preliminary Budget 

Public Hearing Notice

Proposed Tax Levy Ordinance

Water Quality:

2018 CCR

2019 CCR

All current testing results can be found at the link below:

IEPA Drinking Water Watch

Mill Creek Water Reclamation District:

The Mill Creek Water Reclamation District is an Illinois special district that provides potable water, sanitary services and stormwater management facilities to the residents and customers of the District. The District is governed through its three (3) appointed Trustees. The District has no employees.

James Dougherty - President
Ben D' Andrea - Vice President
Mark Hammond- Treasurer

District Mailing Address: 
Mill Creek Water Reclamation District
P.O. Box 229
Geneva, IL 60134

Mail Payments to:
Mill Creek WRD
P.O. Box 4290
Carol Stream, IL 60197-4290

Pay Bill Online.

General Questions & Water Quality: 
Sheaffer & Roland, Inc.
District Engineer & Operator
(630) 208-9898

After Hours Emergency: (630) 675-9963 

Billing Questions: 
District Billing Company
(866) 925-8610