To Start or Cancel Service:
To start new service or to cancel your existing service please contact Sheaffer & Roland, Inc. at 630-208-9898. Due to the restrictions imposed by the Coronavirus the ability to the start and stop service via phone will be limited. Office hours have been reduced dramatically. For faster service please email your request to Sheaffer & Roland, Inc. at the email below:
Payment Address Change:
Mill Creek WRD
P.O. Box 4290
Carol Stream, IL 60197-4290
Mill Creek Water Reclamation District:
The Mill Creek Water Reclamation District is an Illinois special district that provides potable water, sanitary services and stormwater management facilities to the residents and customers of the District. The District is governed through its three (3) appointed Trustees. The District has no employees.
James Dougherty - President
Ben D' Andrea - Vice President
Mark Hammond- Treasurer
District Mailing Address:
Mill Creek Water Reclamation District
P.O. Box 229
Geneva, IL 60134
Mail Payments to:
Mill Creek WRD
P.O. Box 4290
Carol Stream, IL 60197-4290
Pay Bill Online.
General Questions & Water Quality:
Sheaffer & Roland, Inc.
District Engineer & Operator
(630) 208-9898
After Hours Emergency: (630) 675-9963
Billing Questions:
AABS
District Billing Company
(866) 925-8610
Cross Connection Control Ordinance:
Pursuant to Illinois Plumbing Code and Mill Creek Water Reclamation District Ordinance all homeowners with in-ground irrigation systems or an automatic pool fill connection must have an approved backflow prevention device installed to protect the public water supply. Furthermore these backflow prevention devices are required to be tested annually by a certified technician. The District retains the services of Backflow Solutions, Inc. (BSI) to maintain the records of such testing. The Districts Cross Connection Control Ordinance can be found in the Ordinances & Resolutions section. If you have a backflow prevention device you are required to provide the annual testing results to the District via BSI. Please contact the District Engineer with any questions.
Lawn Sprinkling Ordinance:
Please remember to observe the districts Odd/Even watering ordinance and water only between the hours of 6:00-9:00 AM and PM. Homes with addresses ending in an odd number are permitted to irrigate on odd days. Homes with addresses ending in an even number are permitted to irrigate on even days.
Cyber link disclaimer:
This Website contains a link to a third party website for online payment of utility services. Mill Creek Water Reclamation District is not responsible for, nor does it control, the content, products, or services provided by this linked website and makes no warranties, either express or implied, concerning the content of such website, including the accuracy, completeness, reliability or suitability thereof for any particular purpose.
INformation and Public Records Requests:
For information and public records requests please use the Information page.
System Pressure January 28, 2021:
Around mid day on January 28, 2021 some residents may have experienced a reduction in water pressure. Work was being performed by a contractor for the MCWRD on the pump control system. The system was inadvertently shut down briefly causing the pumps that supply the system pressure to stop. System pressure was maintained at a lower level by the hydropneumatic tanks. The issue was resolved quickly and system pressure restored to normal.
Mill Creek Water Reclamation District
2021 Budget:
Below please find the proposed budget for 2021 along with the Public Notice for the 2021 Budget and Appropriation Public Hearing scheduled for November 17, 2020 at 7:00pm.
Water Quality:
All current testing results can be found at the link below:
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