Mill Creek Water Reclamation District
Mill Creek Water Reclamation District:
The Mill Creek Water Reclamation District is an Illinois special district that provides potable water, sanitary services and stormwater management facilities to the residents and customers of the District. The District is governed through its three (3) appointed Trustees. The District has no employees.
For General information requests please email: info@MillCreekWRD.com
Ben D' Andrea - President
James Dougherty - Vice President
Mark Hammond - Treasurer
District Mailing Address:
Mill Creek Water Reclamation District
P.O. Box 229
Geneva, IL 60134
Mail Payments to:
Mill Creek WRD
P.O. Box 88079
Chicago, IL 60680-1079
General Questions & Water Quality:
Sheaffer & Roland, Inc.
District Engineer & Operator
(630) 208-9898
After Hours Emergency: (630) 675-9963
Billing Questions:
Milo Enterprises
District Billing Company
(630) 701-6595
Cyber link disclaimer:
This Website contains a link to a third party website for online payment of utility services. Mill Creek Water Reclamation District is not responsible for, nor does it control, the content, products, or services provided by this linked website and makes no warranties, either express or implied, concerning the content of such website, including the accuracy, completeness, reliability or suitability thereof for any particular purpose.
NEW BILLING COMPANY
Milo Enterprises to Assume Billing services for the MCWRD:
A notice from the MCWRD was recently mailed to all residents of the District indicating a change in billing service providers. In an effort to better meet the needs and requests of the residents with regards to the billing the MCWRD has contracted with a local company named Milo Enterprises to provide the billing services starting in March 2025. A new online payment portal will be available for residents in the first week of March to make payments. The old payment portal is no longer available to make payment. Any payments processed through the old portal will be posted to your account in the new billing portal but please allow up to 14 days for the payment to post. NO LATE CHARGES will be assessed for a minimum of 90 days to allow the customers to make the transition without penalty. The paper mailed payment PO Box is unchanged and all payments sent in via mail will continue to be processed the same way. If you pay electronically through your banking institution and they issue a paper check via mail please confirm that you have the current PO Box otherwise nothing changes. If you had automatic bill pay set up with the prior billing company you will need to set up automatic bill pay on the new portal. A link will be provided below once it is fully operational in the first week of March. We appreciate your patience during this change over and we look forward to providing the residents with a better billing experience.
Letter to Residents on Billing Change
Letter from Milo Enterprises to Resdients
To Start or Cancel Service:
To start new service or to cancel your existing service please contact Sheaffer & Roland, Inc. at 630-208-9898. For faster service please email your request to Sheaffer & Roland, Inc. at the email below:
Water Quality:
2023 UCMR 5 Sample Results per Notice in March Bill
All current testing results can be found at the link below:
NEXT SCHEDULED BOARD MEETING:
March 25, 2025 at 5:30 p.m. at the Valleybrook Community Church.
March Meeting AgendaKAne County Reverse 911 CodeRED:
Kane County CodeRED System Signup
CodeRED® Emergency Telephone Notification System
The CodeRED® Emergency Telephone Notification System can help inform you and your family when an emergency or disaster threatens your community and you need to take immediate action.
CodeRED® is intended for community emergency notifications resulting from such threats as hazardous materials spills, Public Health emergencies, flooding or missing children. Severe weather watches and warnings will not be broadcast over CodeRED® as there are a number of more efficient systems available for this purpose, such as the NOAA Weather Radio Network and the Integrated Public Alert and Warning System (IPAWS) that comes on all new cell phones.
Lawn Sprinkling Ordinance:
Please remember to observe the districts Odd/Even watering ordinance and water only between the hours of 6:00-9:00 AM and PM. Homes with addresses ending in an odd number are permitted to irrigate on odd days. Homes with addresses ending in an even number are permitted to irrigate on even days.
2025 Budget:
Below please find the proposed budget for 2025 along with the Public Notice for the 2025 Budget and Appropriation Public Hearing scheduled for November 19, 2024 at 5:30 pm.
2024 Water & Sewer Rate Increase
In 2023 The MCWRD commissioned Trilogy Consulting, LLC to perform a rate study for the District. The February bill reflects a user rate increase based on rates recommended by Trilogy Consulting’s rate study and the subsequent Ordinance 2023-06 passed by the MCWRD Board at the November 28, 2023 public meeting. For further information please see the links below:
Letter to Residents Regarding Rate Study Process
2023 Rate Study by Trilogy Consulting, LLC.
Ordinance 2023-06 Establishing New Rates
Cross Connection Control Ordinance:
Pursuant to Illinois Plumbing Code and Mill Creek Water Reclamation District Ordinance all homeowners with in-ground irrigation systems or an automatic pool fill connection must have an approved backflow prevention device installed to protect the public water supply. Furthermore these backflow prevention devices are required to be tested annually by a certified technician. The District retains the services of Backflow Solutions, Inc. (BSI) to maintain the records of such testing. The Districts Cross Connection Control Ordinance can be found in the Ordinances & Resolutions section. If you have a backflow prevention device you are required to provide the annual testing results to the District via BSI. Please contact the District Engineer with any questions.
INformation and Public Records Requests:
For General information requests please email: info@MillCreekWRD.com
For public records requests please use the Information page.
SIGN UP to get mcwrd notifications.
DAUpler Notification Sysyem:
The MCWRD is now able to send mass text and phone notifications to residents regarding service information like hydrant flushing, emergency repairs and boil orders through the Daupler notification system. You can sign up though the link below. A guide has also been included to make the sign up process simple. This system does not replace the Kane County Code Red System. This system will be used for water and sewer system notifications only.
Mill creek pond faq:
Below find a link to a document with some of the most frequently asked questions by residents regarding the ponds in the Mill Creek Subdivision.
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